Privacy Notice
Privacy Notice
This Privacy Notice has been prepared to inform visitors of the website www.tersanotomat.com.tr, operated by Tersan Otomat, persons who fill out forms, create membership accounts, request offers or information, and persons who contact our company, regarding the processing of their personal data.
1. Data Controller
Within the scope of the applicable personal data protection legislation, the data controller for your personal data is:
Data Controller: Tersan Otomat
Address: Topçular Mah. Rami Kışla Cad. Emintaş Binatlı San. Sit. No:9/101 </br> Eyüpsultan / İSTANBUL
Email: tersanotomat@gmail.com
Phone: +905498500320
2. Personal Data Processed
If you visit our website, fill out contact forms, request an offer or information, create a membership account, subscribe to the newsletter or contact our company in any way, the following personal data may be processed:
- Identity information such as name, surname, company name and title,
- Contact information such as email address, phone number and address,
- Messages, requests, applications and explanations submitted by you through forms,
- Information regarding your product, service, offer, order, membership and communication preferences,
- User account, username, password information and transaction records within the scope of membership processes,
- Newsletter, commercial communication, explicit consent and privacy notice consent/refusal records,
- Website usage data such as IP address, browser information, device information, operating system, visit date, page views and similar data,
- Usage and preference information obtained through cookies and similar technologies,
- Transaction and record information generated within the scope of legal obligations, security, audit and proof processes.
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Ensuring the secure, proper and efficient operation of the website,
- Carrying out request, offer, order, application, membership and communication processes,
- Providing information about products and services,
- Carrying out customer relations, support, feedback and satisfaction processes,
- Carrying out membership and user account processes,
- Evaluating and finalizing requests submitted through forms,
- Carrying out newsletter and commercial electronic communication consent processes,
- Keeping consent, refusal, explicit consent and notification records,
- Improving service quality, enhancing user experience and analyzing website usage,
- Fulfilling legal obligations,
- Carrying out security, audit, recording, reporting and proof processes,
- Carrying out dispute resolution and protection of rights processes,
- Conducting campaign, advertising, promotion, announcement and marketing activities where the user has given explicit consent or commercial communication consent.
4. Methods of Collecting Personal Data
Your personal data may be collected electronically or physically through the following methods:
- Contact, offer, membership, review, newsletter and similar forms on our website,
- Phone, email, WhatsApp, social media and other communication channels,
- Cookies and similar technologies,
- Server records, security records, transaction logs and system records,
- Membership, order, request, offer and customer relations processes,
- Notifications received from authorized persons, institutions and organizations,
- Information submitted verbally, in writing or electronically by the data subject.
5. Legal Grounds for Processing Personal Data
Your personal data may be processed based on the following legal grounds under the applicable personal data protection legislation:
- Processing being expressly provided for by law,
- Processing being directly related to the establishment or performance of a contract,
- Processing being necessary for the data controller to fulfill its legal obligations,
- Processing being necessary for the establishment, exercise or protection of a right,
- Processing being necessary for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed,
- The explicit consent of the data subject.
Where explicit consent is required, your personal data will only be processed if your explicit consent is obtained. In transactions requiring special consent, such as sending commercial electronic communications, your separate consent is obtained.
6. Transfer of Personal Data
Your personal data may be transferred, in accordance with the purposes stated above and applicable legislation, to the following persons, institutions and recipient groups:
- Suppliers from whom services are received,
- Software, information technology, server, hosting and infrastructure service providers,
- Email, SMS, call center and communication service providers,
- Payment, collection, cargo, logistics or operational service providers,
- Analytics, advertising and marketing service providers,
- Message Management System and relevant commercial communication consent/refusal record systems,
- Business partners, consultants, financial advisors, legal advisors and auditors,
- Authorized public institutions and organizations, courts and enforcement offices,
- Other persons and organizations permitted or required by legislation.
Your personal data may be transferred to domestic or foreign service providers where necessary and in accordance with the conditions stipulated under the applicable legislation. In case of transfer abroad, the security and transfer requirements set forth under the applicable legislation are complied with.
7. Special Categories of Personal Data
As a rule, special categories of personal data are not requested through our website. You are advised not to submit special categories of personal data through forms or communication channels.
If special categories of personal data are explicitly submitted by you, such data may only be processed in accordance with the applicable legislation, by taking necessary security measures and where processing conditions are met.
8. Cookies and Similar Technologies
Cookies and similar technologies may be used on our website. Cookies may be used to ensure the secure operation of the website, remember user preferences, analyze website usage and improve service quality.
You can find detailed information regarding the use of cookies in the Cookie Policy available on our website.
9. Retention of Personal Data
Your personal data are retained for the period required by the purposes of processing and for the retention periods stipulated under the applicable legislation. If the retention period expires or the purpose of processing no longer exists, your personal data are deleted, destroyed or anonymized in accordance with the applicable legislation.
10. Security of Personal Data
Necessary technical and administrative measures are taken to prevent unlawful processing of and access to your personal data and to ensure the secure storage of personal data.
Within this scope, reasonable security measures are applied against risks such as unauthorized access, loss, misuse, alteration, disclosure or destruction.
11. Rights of the Data Subject
Within the scope of the applicable personal data protection legislation, data subjects may apply to the data controller and exercise the following rights:
- To learn whether their personal data are processed,
- To request information if their personal data have been processed,
- To learn the purpose of processing personal data and whether they are used in accordance with that purpose,
- To know the third parties to whom personal data are transferred domestically or abroad,
- To request correction if personal data have been processed incompletely or inaccurately,
- To request deletion or destruction of personal data within the framework of the conditions set forth in the applicable legislation,
- To request notification of correction, deletion or destruction operations to third parties to whom personal data have been transferred,
- To object to the occurrence of a result against the person by analyzing processed data exclusively through automated systems,
- To request compensation for damages in case of damage due to unlawful processing of personal data.
12. Application and Contact
You may submit your requests regarding your personal data through the following contact channels:
Data Controller: Tersan Otomat
Address: Topçular Mah. Rami Kışla Cad. Emintaş Binatlı San. Sit. No:9/101 </br> Eyüpsultan / İSTANBUL
Email: tersanotomat@gmail.com
Phone: +905498500320
Your applications will be concluded as soon as possible and within the period stipulated under the applicable legislation, depending on the nature of the request.
13. Update
This Privacy Notice may be updated when necessary. The updated text becomes effective as of the date it is published on the website.
